IT support that doesn't wait for a ticket queue.
Straight-talking, hands-on IT support for households and small-to-mid sized businesses — networks, servers, Microsoft 365, backups and everything in between. You talk to Roger, not a call centre.
Built for the way people actually work now.
A lot of home IT problems today aren't really "home" problems anymore — they're work problems. A dropped VPN, a laggy video call, or a home network that can't handle a full workday costs you real time and money.
I set up and support the home-office side of remote work properly: reliable connections, secure access to company systems, and a network that holds up under a full day of calls, uploads, and cloud syncing.
- VPN & secure remote accessSetup & fixes
- Video call reliabilityZoom, Teams, etc.
- Home network performanceWi-Fi & wiring
- Cloud files & backupsAlways in sync
Everything from a slow home Wi-Fi to a full office network.
If it plugs in, connects, or syncs, it's covered. Below is the core of what I handle day to day.
Network Setup & Security
Routers, switches, Wi-Fi coverage, firewalls, and locking down your network against the obvious threats.
Server & Cloud Administration
Windows Server, virtualisation, and cloud infrastructure — set up, maintained, and monitored properly.
Microsoft 365 & Email
Tenant setup, Exchange Online, mailbox migrations, and sorting out the email problems nobody else can.
Backup & Disaster Recovery
Backups that actually restore when you need them, plus a plan for when things go wrong.
Home & Small Office Support
New PC setup, printer chaos, smart home devices, and general troubleshooting — no job too small.
Ongoing IT Support
Regular maintenance and a direct line for when something breaks, instead of waiting on hold.
Straightforward, upfront call-out pricing.
No hidden fees, no surprise invoices. The rest of the job is quoted based on complexity and duration once I know what's involved.
Rest of the job, quoted fairly
Once I've had a look at what's needed, you'll get a clear quote for the remaining work based on how complex it is and how long it'll take — agreed before I start, not after.
Run by someone who actually does this for a living.
Roger IT Support is run by a systems consultant who spends every day managing networks, servers, and cloud environments for real businesses — then brings that same standard to your home or growing company. Microsoft and Cisco certified.
No jargon, no upselling, no ticket queues. Just a direct line to someone who knows what they're doing and fixes it properly the first time.
- FocusNetworks, servers, M365, backups
- CertifiedMicrosoft & Cisco
- ClientsHomes & small–mid businesses
- Based inVictoria, Australia
- ContactDirect — no call centre
Let's fix it.
Reach out directly — email, WhatsApp, or call. Real answers, no forms to chase up later.